Support & Guidance

Frequently Asked Questions

Answers to the questions we hear most often - about our services, physiotherapy treatment, direct billing, vestibular rehabilitation, concussion therapy, WSIB claims, motor vehicle accident rehabilitation, what to expect during your visit, and how to get started at Apollo Physiotherapy & Rehabilitation.

All Your Answers

Everything You Need to Know

Browse the questions below - or reach out directly if you’d like to speak with our team.

No. In Ontario, patients can book physiotherapy appointments directly without a doctor’s referral. However, some insurance providers may require a referral for reimbursement purposes.

Yes. Apollo Physiotherapy & Rehabilitation offers direct billing for most extended health insurance providers whenever possible.

We treat a wide range of conditions including:

  • Back pain
  • Neck pain
  • Sports injuries
  • Dizziness and vertigo
  • Concussion symptoms
  • Post-surgical recovery
  • Neurological conditions
  • Chronic pain
  • Workplace injuries
  • Motor vehicle accident injuries

Vestibular physiotherapy helps treat dizziness, vertigo, balance problems, motion sensitivity, and inner ear disorders using specialized rehabilitation techniques.

Yes. We provide concussion rehabilitation programs focused on dizziness, headaches, neck pain, balance issues, visual symptoms, and return to daily activities.

Yes. Apollo Physiotherapy & Rehabilitation provides assessment and rehabilitation services for workplace injuries covered by WSIB and motor vehicle accident (MVA) claims.

Yes. Acupuncture and dry needling may be incorporated into your treatment plan to help reduce pain, improve mobility, and decrease muscle tension.

We aim to provide appointments as quickly as possible, and many patients are seen within 24–48 hours depending on availability. Book your appointment online to get started.

Unit 2, 100 Highland Rd W, Kitchener, ON N2M 3B5
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From pain relief to full rehabilitation, Apollo Physiotherapy & Rehabilitation is here to support your recovery journey.

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